1350 Walton Way
Augusta, GA 30901
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Welcome to University Hospital
We are pleased that you and your physician have placed your trust in us to provide your medical care. Our team of health care professionals is committed to doing their best to make your visit as pleasant as possible.
Up to two weeks before your actual procedure, your physician may arrange for you to have tests completed in preparation for your surgery or procedure. You may call for an appointment at 706/774-5777. When you arrive, please be prepared to present a current insurance card and picture ID. At this time, you will also be asked to pay your portion (deductible, co-insurance) toward the services.
For Main OR, Women's Center and Day Surgery Services, you will go to the Outpatient Center on the second floor. Parking is provided in front of the Outpatient Center.
Important Documents to Bring
Please bring the following documents or information, as it applies to you:
- Insurance cards
- Social Security numbers for patient and spouse, and, if a pediatric admission, for parent and patient
- Retirement dates for patient and spouse (Medicare patients)
- Birth dates for parents (for pediatric admissions)
- If you are being admitted, Living Will and/or Medical Power of Attorney if you have completed these forms. If not, call University's Pastoral Care department at 706/774-5811 to request either or both of these forms.
Please note: Due to the nature of these materials, we suggest that you take time to read and make decisions about them in the quiet of your home, before coming to the hospital. Georgia laws relating to the witnessing of these documents make it difficult to sign them after admission to the hospital. If you need more detailed information, please call University's Pastoral Care department at 706/774-5811.
Parking is complimentary in the decks and lots adjacent to University Hospital. A valid handicapped permit must be displayed in vehicles using handicapped spaces.
Where to Report
On the day you are to enter the hospital, please go directly to one of the following areas unless instructed otherwise by your physician or pre-admission advisor. f
- If you are being admitted to the hospital, please come to the main entrance and go to the Admit Center on the first floor, just off the main lobby.
- If you are having surgery in the main hospital and entering the day of surgery, please go to A.M. Admit, off the main lobby. Note: If you did not have pre-admission testing before your surgery, please go to Central Registration first.
- If you are having a procedure in Day Surgery, please go directly to the Day Surgery Center adjacent to University Professional Center 2.
- If you are having surgery in the main hospital and entering the day before surgery, please come to the main entrance and go to the Admit Center, just off the main lobby on the first floor.
- If you are having a baby, come to the main entrance. Enter through the doors to the W.G. Watson, M.D., Women's Center and take the dedicated elevator directly to the third floor. Stop at the information desk if you need assistance. You may also access the Labor and Delivery area through the Emergency Department entrance.
- If you are having a heart or vascular procedure, please go to the registration area on the first floor of the Heart & Vascular Institute.
- If you are having a procedure in the Endoscopy Suite, please go to the Admit Center.
If you need additional directions once you get to University Hospital, please stop at the Information Desk, where assistance is available 24 hours a day.
- Personal Items: Please label your luggage with an identification tag that includes your name, address and phone number. We suggest you pack your personal toiletry items, a nightgown or pajamas, slippers, reading glasses, hearing aid, a book and magazines, and if you are having a baby, an outfit for your baby to wear home.
- Valuables: Please understand that the hospital is not responsible for loss of personal items during your stay. Please leave all valuables at home. If that is not possible, ask your nurse to secure your valuables in the hospital safe. You will be given a receipt to reclaim them upon discharge.
- Room Accommodations: Your room assignment at University Hospital is based on your admitting diagnosis, medical condition and bed availability on the day of your admission. Charges will reflect the actual room usage regardless of your stated request. We try to honor each patient's preference for a private or semiprivate room, but other arrangements may be necessary due to occupancy, physician's orders or the nature of your condition.
- Calling Your Nurse: To call your nurse, press the nurse call button located in the bed control panel. Do not hesitate to call your nurse anytime you have a concern about your care or condition. A staff member will respond to your signal as soon as possible. Please stay in bed after you receive pain medication, pre-procedure medication or you have been prepared for the night. Strange surroundings and sleeping medications may create a hazard if you get out of bed. For assistance during the night, please use your call button, and the nursing staff will be happy to assist you. If your physician has indicated that you are to be up only with assistance, please call the nursing station and wait for the help your physician has determined you need.
- Lost and Found: Lost and found items are turned in to Environmental Services. To inquire about a lost item, please dial "0" for the hospital operator and ask for Environmental Services. We make every effort to notify patients of personal articles left at the hospital.
- Hair Salon: An in-house hair salon is available for men and women on the hospital's second floor. If your physician approves, you may wish to visit the salon or have a hair stylist visit your room. Please ask a member of your patient care team to schedule your appointment. Payment is due when services are rendered. The hair salon, a project of the Volunteer Board of University Health, also serves visitors. Manicures and pedicures are also available. To schedule an appointment, please call 706/774-2203, Monday-Friday, 8:30 a.m. to 5 p.m.
- Newspapers and Magazines: The Augusta Chronicle and other local and regional newspapers are located in racks just outside the Food Court entrance on the first floor and in the vending area of the Heart & Vascular Institute. Magazines may be purchased in the Sunshine Gift Shop in the main lobby.
- Patient TV: Television programming is provided through Comcast and includes more than 50 stations. In Women's Center rooms, the Newborn Channel is broadcast on Channel 25.
Click here for a list of important telephone numbers.
MAKING INFORMED DECISIONS DURING ADVANCED ILLNESS / Living Wills / Advanced Directives
When recovery from an illness is not expected, patients and families need to consider a multitude of issues, even in the midst of sorrow. Others, seeking to decide what should be done for them when certain catastrophic circumstances arise, often do not know where to turn for information and planning. These issues include living wills and other advanced directives for care.
Both Georgia and South Carolina have laws regarding the establishment of advanced directives in the event a patient becomes incapacitated due to illness.
Advance Directive Forms
University Health Care System also is proud to offer a link to the "Completing a Life" website created at Michigan State University. This site can help patients and families learn about the practical, emotional, spiritual and medical issues faced by those dealing with advanced illness. With more than 100 topic pages, it invites patients to take charge, find comfort and reach closure through such areas as getting good pain relief and other supportive care talking with health professionals, family communication, writing advance directives and finding answers to spiritual questions. The site offers specific pages for family members and a chance to read personal stories of others who have addressed the end-of-life journey.
Click here to access this resource.
Created at Michigan State University by the Communication Technology Laboratory and the Palliative Care Education & Research Program
Supported by Michigan State University Cancer Center and Office of Libraries, Computing and Technology, the Henry Ford Health System, Robert Wood Johnson Foundation and the Michigan Department of Community Health