November 18, 2013
FOR IMMEDIATE RELEASE
Media Contact: Rebecca Sylvester, 706.828-2394
University Hospital McDuffie Excels During Accreditation Survey
Augusta, GA. – Halloween came a day early for University Hospital’s sister hospital in McDuffie County.
Two surveyors with Det Norske Veritas Healthcare Inc., their accrediting organization, arrived Oct. 30 for their annual unannounced survey. But when they completed the review on Oct. 31, it was all treats and no tricks for the great staff in Thomson.
DNVHC is the first accreditation program that combines the Medicare Conditions of Participation and the International Organization for Standardization Quality Management Systems. This integrated concept provides hospitals with a unique approach to ensure compliance with Medicare requirements and the necessary guidance to facilitate continuous quality improvement.
“These standards ensure we are taking all necessary steps to deliver safe and effective healthcare services to our patients and their families,” explained Sandra McVicker, President of University Hospital McDuffie.
In the survey, 22 of the 25 findings from last year were satisfactorily addressed. The surveyors indicated this was a “remarkable feat” and extremely hard to accomplish in a 12-month timeframe. The surveyors stated it was obvious that the team had worked diligently to improve the processes and the overall quality of the system.
“I am very pleased with the performance of the entire staff during the DNV Survey,” Mrs. McVicker said. “The exit interview with the surveyors was very positive and acknowledged the dedicated efforts of the UHM employees and their desire to the meet the demands of a quality-driven hospital that is dedicated to patient and family centered care. I am excited to continue to lead this team as we move into 2014 with this accomplishment.”