The mission of University Health Care System is to provide health care services which help the citizens of our communities achieve and maintain optimal health.
The vision of University Health Care System is to set the standard for quality as a comprehensive health care network. We will achieve improved health status, exceptional clinical outcomes, customer satisfaction and value. In partnership with our medical staff, employees, volunteers, patients and other community providers, we will build a continuum of care which includes health promotion, illness prevention, and primary, tertiary and after-care services.
The employees, management and medical staff of University Health Care System share a deep commitment to the health of the citizens of our communities.
We are guided by the following commitments:
- Quality Service
We will serve others as we, ourselves, would wish to be served. Everyone who comes in contact with our organization -- patients, employees, physicians, visitors, suppliers and payers -- will be treated with consideration, dignity, kindness and respect. We will provide technical excellence coupled with compassion. We will strive to meet and exceed what is expected of us.
We will work as a team, in a culture that nurtures and encourages innovation and self-esteem. We will communicate with each other and share our concerns with open, helpful, honest, solution-focused discussions. We will anticipate change and cultivate creative problem solving. We will challenge established routines to find better ways to get the job done.
We will conduct ourselves with the highest ethical standards and integrity. Our professionalism will be reflected in our actions and appearance.
- Financial Stewardship
We will use resources wisely, completing tasks without waste or excess. We will charge fair prices, deliver good value and achieve a reasonable margin of return to further our mission.
We will make our community a healthier place to live and reach out to embrace a larger community. Through collaboration with providers and in cooperation with government and business, University will set the standard for quality as the comprehensive health care network.