University Health Care System
(706) 722-9011

Our Current Numbers -- Patient Satisfaction

To monitor the quality of care, we track specific quality measures and compare them to benchmark measures. We publish these quality measures so you can draw your own conclusions regarding your health care choices. For additional detailed information select the "click for details" button on the left.

Important Note

Hospital Compare numbers come from Hospital Compare, an online tool provided by the U.S. Department of Health & Human Services. Current Numbers are compiled by University Hospital's Decision Support Office.

Click for details University: Hospital Compare Numbers, Jan. 1, 2012 - Dec. 31, 2012 University: Current Numbers
2013
     
  Nurse communication  
     
78% 78.4%
     
  Physician communication  
     
82% 81.2%
     
  Patient received help  
     
60% 59.6%
     
  Pain controlled  
     
71% 71.4%
     
  Medications explained  
     
64% 59.1%
     
  Room, bathroom clean  
     
70% 68.1%
     
  Room kept quiet  
     
65% 68.1%
     
  Recovery information  
     
81% 85%
     
  Hospital rated 9 or 10  
     
75% 74.3%
     
  Would recommend  
     
81% 79.2%
     
  Comparison Numbers -- Patient Satisfaction  
     
     
  How We Compare  
     

Please note: The information presented on this website is in no way a guarantee of results. Please talk with your physician if you have questions or concerns about your care at University Hospital.
Updated: 12-13-13

 

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© 2014   University Health Care System
1350 Walton Way, Augusta, Georgia
(706) 722-9011