Community Benefit - 2020 Audited Financials

Indigent and Charity Care

Our goal is to serve the special needs of each patient and family member, treating them with dignity and respect with a customer service mindset, regardless of their ability to pay.

 In 2020, University (now Piedmont Augusta)  provided $42.7 million in indigent and charity care at cost for inpatient, outpatient, pharmacy and physician services for indigent patients, and direct financial support of community clinics like Christ Community Health Services.

At University Hospital McDuffie (now Piedmont McDuffie), University provided $3 million in indigent and charity care.

Community Outreach

COVID-19 curtailed most community outreach programs in 2020 at University Health Care System. However, University was able to hold screenings, events, service line education and support groups to more than 4,694 participants while assisting many programs in converting to a virtual setting.

Health Professions Education

At University we know that a skilled and educated workforce is an important part of providing advanced health-care. We opened our doors to 81 medical residents, who performed 4,568 cases to further their education, along with 1,012 nursing students. University provided these services at its cost of $1.9 million, combined with training students in University’s Schools of Radiography and Cardiovascular Technology.

University Health Care Foundation

University Health Care Foundation disbursed $3.6 million and providing 2,902 instances of direct patient assistance in 2020.

Volunteer Services

Their legacy of time, talent and treasure continued for their 71st year as University Volunteer Services provided 20,709 hours and $215,587 in donations to serve patients.