Visitor Information

Visiting Patients

We believe that the patient’s ability to interact with family members, of all ages, positively affects their recovery during hospitalization. Also, we understand the healthcare continuum is a process that involves the entire family. 

  • All visitors must be appropriately attired - including shoes.
  • Noise should be at a minimum during visitation.
  • There is no smoking allowed within the hospital.
  • Patients should not have any smoking materials or outside medications.
  • Patients may not receive outside food without nurse approval to ensure the food is made according to prescribed diet orders.
  • Infants are susceptible to infections and should be protected. If the patient wants to see an infant under special circumstances, arrangements should be made with your nurse.
  • Children must ALWAYS be accompanied by an adult and should be taken out of the patient care area if they become a distraction. Children are to remain in the room of the patient they are visiting and are not be allowed in the hallways or waiting areas unless accompanied by an adult. Sick children should not be brought to visit.
  • Patient care staff may, on occasion, request that visitors step out of a room so personal care can be provided. We ask you to cooperate with staff and follow their directions.

Visitation Guidelines

NOTE: Please DO NOT VISIT if you have any of the following symptoms: 

  • Fever
  • Cough
  • Runny nose
  • Shortness of breath

ALL VISITORS:

  • MUST BE 18 or older and wear a mask at all times.
  • MUST WASH your hand thoroughly or use hand sanitizer immediately before and after seeing patients.
  • DO NOT touch your face or the faces of patients.
  • MASKS covering your mouth and nose are required for everyone inside all Piedmont Augusta facilities and should be worn at all times. 

EFFECTIVE (9-27-22):

All visitors must be older than 18 and wear a mask at all times while in our facilities. PLEASE NOTE: Visitation with COVID-positive patients (inpatient or ED) is restricted except for special circumstances on a case-by-case basis.

INPATIENT visitation is from 9 a.m. to 7 p.m.

INPATIENT

ONE visitor allowed to stay overnight (7 p.m.-9 a.m.) per patient, excluding COVID-positive and ICU patients, and FOUR additional visitors per day during regular visiting hours.

NOTE: Overnight visitors MUST stay in the patient's room for the duration of the visitor's stay.

Visitation in other areas of the hospital

OUTPATIENT/SURGERIES AND PROCEDURES

Two visitors allowed per outpatient being seen for surgery or a procedure, throughout the length of the outpatient visit.

EMERGENCY DEPARTMENT

Two visitors allowed per patient throughout the length of the ED visit.

Note: If outpatients or emergency department patients are admitted to the hospital, then inpatient visitation applies.

END OF LIFE

Four visitors; others allowed on a case-by-case basis per the patient’s physician.

PLEASE NOTE: For patients with cognitive or communicative disabilities or issues, a support person will be allowed to accompany the patient throughout their stay, whether inpatient or outpatient, according to the qualifiers outlined by the Office for Civil Rights.

 

Now Allowed

Outside food and flowers are now allowed for all patients EXCEPT those in Piedmont McDuffie's ICU and all COVID-positive patients.

Information regarding end-of-life visitation for COVID patients

PLEASE NOTE: For patients with cognitive or communicative disabilities or issues, a support person will be allowed to accompany the patient throughout their stay, whether inpatient or outpatient, according to the qualifiers outlined by the Office for Civil Rights.

Tobacco-Free Campus

In order to provide a healthy environment for our patients, visitors and employees, Piedmont McDuffie restricts the use of tobacco products. Learn more at www.universityhealth.org/tobacco-free.  

Visitor Dining

A full-service cafeteria serving breakfast and lunch is available to visitors

Monday - Friday: 
Breakfast: 8-9 a.m. 
Lunch: 11:30 a.m.-1:30 p.m. 

For your convenience, vending machines are outside the entrance to the dining room.

Overnight Accommodations

The nurse will make every effort to accommodate an overnight guest should the patient ask. Check with the nurse for more information.

Chaplain Services

Spiritual support from a hospital chaplain is available during a patient’s stay. The chapel is located next to the first-floor waiting area and is open at all times for meditation. For more information about this service, please ask the nurse or patient care representative.

EFFECTIVE (2-21-22):

INPATIENT visitation is from 9 a.m. to 7 p.m.

All visitors must be older than 18 and wear a mask at all times while in our facilities. PLEASE NOTE: Visitation with COVID-positive patients (inpatient or ED) is restricted except for special circumstances on a case-by-case basis.

Inpatient

Four visitors allowed per day, per inpatient.

Visitation in other areas of the hospital

OUTPATIENT/SURGERIES AND PROCEDURES

Two visitors allowed per outpatient being seen for surgery or a procedure, throughout the length of the outpatient visit.

EMERGENCY DEPARTMENT

Two visitors allowed per patient throughout the length of the ED visit.

Note: If outpatients or emergency department patients are admitted to the hospital, then inpatient visitation applies.

END OF LIFE

Four visitors; others allowed on a case-by-case basis per the patient’s physician.