Accepted Insurance Providers
You will be asked to pay deductibles, co-insurance, co-payments and non-covered amounts prior to service. University Hospital is considered a preferred provider for many insurance plans. If University Hospital is not your plan's preferred provider, you will be responsible for a higher co-payment or percentage of your hospital charges for choosing a "non-network" hospital, which could be significant. It is your responsibility to confirm the preferred provider status of University Hospital with your insurance carrier. Your plan's Customer Service staff will be able to verify if University Hospital is or is not a Participating Provider at the time of service, and they can be reached at the phone number quoted on your card.
Most insurance companies do require pre-certification and/or referral from your primary physician in advance of service. University Hospital recommends that you call the insurance company to verify that the pre-certifications and referrals have been completed. It is the responsibility of the patient, guarantor or patient's physician to notify or call the insurance company. Failure to gather pre-certification, physician referral or pre-authorization may result in reduced payment or denial of benefits by an insurance company.
For more information, please call 706-774-7779 or click here to send an e-mail Monday-Friday, 8:30 a.m. to 5 p.m.