Get Help With Your Hospital Bills

Extended Payment Plan

We offer extended payment plans to patients through our partner AccessOne®. They offer no-interest and flexible low-interest payment plans that are tailored to your health and financial situation. They are not a traditional credit card nor are they a collection agency. Their program covers alls all patients regardless of balance or credit history – they never report to credit bureaus. Their customized payment options offer many benefits, including:

  • No credit reporting
  • Everyone is accepted
  • No hidden fees
  • Easy payment methods – online, phone, check or auto pay
  • Combined statements that include other medical bills and family members

Their patient advocates will work with you to determine the right plan for your situation, helping you pay in regular, low monthly installments you can realistically manage. To learn more, speak to one of their patient advocates by calling 888.458.6272 or visit their website at You can also speak to Piedmont Augusta's Customer Service Center at 706.822.2333.

Help with Your Hospital Bills

You may be eligible for financial help with your bills for inpatient and outpatient services at this hospital.  Under the Trust Fund, we offer a certain amount of free and reduced-charge care each year.  Your account is reviewed electronically after your service is registered using an electronic eligibility system. If we can not determine eligibility electronically then you may be required to submit income, asset and residency documents.  If approved, you will receive a letter with the dates of service that are covered.  Our Indigent and Charity Care policies are located on our website here or upon request.  

Hospital Main Lobby
1350 Walton Way
706.774.5321 or 706.774.2563

Finance Center
1230 Walton Way

If You Have Problems

If you have any concerns about how we operate programs under the Trust Fund rules, you may contact the Hospital’s Customer Service Center at 706.828.2333 and/or write to the Department of Community Health at 2 Peachtree Street, N.W, Atlanta, GA 30303-3159.