Get Help With Your Hospital Bills
Extended Payment Plan
We offer extended payment plans to patients through our partner AccessOne®. They offer no-interest and flexible low-interest payment plans that are tailored to your health and Financial situation. They are not a traditional cred card nor are they a collection agency. Their program coveralls all patients regardless of balance or credit history – they never report to credit bureaus. Their customized payment options offer many benefits, including:
- No credit reporting
- Everyone is accepted
- No hidden fees
- Easy payment methods – online, phone, check or auto pay
Combined statements that include other medical bills and family members
Their patient advocates will work with you to determine the right plan for your situation, helping you pay in regular, low monthly installments you can realistically manage. To learn more, speak to one of their patient advocates by calling 888-458-6272 or visit their website at www.AccessOneMedCard.com. You can also speak to University Health Care System’s Customer Service Center at 706-822-2333.
Help with Your Hospital Bills
You may be eligible for financial help with your bills for inpatient and outpatient services at this hospital. Under the Trust Fund, we offer a certain amount of free and reduced-charge care each year. Your account is reviewed electronically after your service is registered using an electronically eligibility system. If we can not determine eligibility electronically then you may be required to submit income, asset and residency documents. If approved, you will receive a letter with the dates of service that are covered. Our Indigent and Charity Care policies are located on our website here or upon request.
You can see University Hospital's Financial Assistance Determination Guidelines here. Applications may be picked up at the following locations:
Hospital Main Lobby
1350 Walton Way
706-774-5321 or 706-774-2563
1230 Walton Way
If You Have Problems
If you have any concerns about how we operate programs under the Trust Fund rules, you may contact the Hospital’s Customer Service Center at 706-828-2333 and/or write to the Department of Community Health at 2 Peachtree Street, N.W, Atlanta, GA 30303-3159.