Patient Room Telephone Info
There is no charge for making local calls. Simply dial "9" and the number you desire. To call long distance, dial 9 + 0 + area code + number. You will be given an opportunity to enter your calling card information. If you do not have a calling card or if you wish to pay a different way, an operator will come on the line to assist you. Should the hospital's long-distance carrier be different from the one you prefer, please dial "0" and a hospital operator will assist you in placing your call. Calls cannot be billed to your room. However, you may use a major credit card, bill to a third party or make a collect call.
- Family and friends can call your room directly by dialing the number on your phone. Upon request, the hospital can block incoming calls to your room but still allow you to make outgoing calls.
- Courtesy phones are located off the main lobby near the Levi W. Hill III Auditorium and in the lobby of Piedmont Heart at Augusta (formerly the Heart & Vascular Institute).
- Special telephones are available for those with hearing impairments. Please ask your nurse to arrange for the use of this equipment.
Dialing a Patient Room
For rooms on Floors 3-9: Add "3" in front of the room number for a private room and for the first bed in a semi-private room (for example, Room 409 = 4-3409 for internal calls and 706.774.3409 for external calls). Add "4" in front of the room number for the second bed in a semi-private room (for example, Room 409 = 4-4409 for internal calls or 774.4409 for external calls).
For rooms on the 10th floor: Drop the initial "1" in the room number and add "3" for a private room and the first bed in a semi-private room (for example, Room 1031 = 4-3031 for internal calls and 706.774.3031 for external calls). Drop the initial "1" and add "4" for the second bed in a semi-private room (for example, Room 1031 = 4-4031 for internal calls and 706.774.4031 for external calls).
For rooms in Piedmont Heart at Augusta: Add "83" in front of the room number for internal calls (for example, Room 306 = 8-3306) and add "288-3" in front of the room number for external calls (for example, Room 306 = 706.288.3306).