University NRC Award-Winner for 17th Year

University NRC Award-Winner for 17th Year October 12, 2015



Erica C. Cline
Senior Communications Specialist
University Health Care System


Kayla Lounsbery
Senior Marketing Manager
National Research Corporation



University Hospital Wins National Research Corporation's
Consumer Choice Award for 17th Consecutive Year

October 12, 2015 (Augusta) – University Hospital was named the region's 2015/2016 National Research Corporation Consumer Choice Award Winner. The annual award identifies hospitals across the United States that healthcare consumers choose as having the highest quality and image.

Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company's Market Insights survey, the largest online consumer healthcare survey in the country. National Research surveys more than 300,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest.

"University's mission is to improve the health of those we serve, and for nearly 200 years we have continued to provide high quality healthcare to the people of our community," said James Davis, President/CEO of University Health Care System. "I know University would not have received this recognition for the past 17 years if it were not for the incredible work and dedication of our employees, physicians, volunteers and board members."

This is the 20th anniversary of the Consumer Choice Award and its popularity continues to rise.

"For each of the past 20 years, winning hospitals have provided outstanding experiences that have transcended their four walls to build consumer preference, loyalty, and trust in their markets. We are honored to congratulate this year's winners on a job well done," said Brian Wynne, Vice President of Business Development at National Research.

University is the clear and significant leader in 28 categories, including:  Best Doctors Best Image/Reputation Best Nurses Best Overall Quality Cancer Treatment Highest Patient Safety Heart Care Hospital Emergency Room Maternity/Obstetrics Neurology Orthopaedics Widest Range of Services Women's Health/Gynecology


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