University Prompt Care

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Prompt Care - Butler Creek
3486 Peach Orchard Road, Suite 200
Augusta, GA 30906
706-828-8049; fax 706-828-8048
Hours: Monday-Friday: 8 a.m.-7 p.m.
Saturday and Sunday: 9 a.m.-3 p.m.

Prompt Care - Sweetwater  
107 Walnut Lane, Suite 102
North Augusta, SC 29860
803-202-7110; fax 803-202-7111
Hours: Monday-Friday: 8 a.m.-7 p.m.
Saturday and Sunday: 9 a.m.-3 p.m.

Prompt Care - Georgia Avenue
325 Georgia Ave., Suite 100
North Augusta, SC 29841
803-202-3351; fax 803-819-8532
Hours: Monday-Friday, 8 a.m. to 7 p.m.
Saturday and Sunday: 9 a.m. to 3 p.m.

Prompt Care - Silver Bluff, Aiken
1021 Silver Bluff Road
Aiken, SC 29803
803-648-0587; fax 803-648-9846
Hours: Monday-Friday, 8 a.m. to 7 p.m.
Saturday and Sunday: 9 a.m. to 3 p.m.

University Hospital Medical Center
447 North Belair Road, Suite 101
Evans, GA 30809
706-854-2222
Monday-Friday, 8 a.m.-7 p.m.
Saturday and Sunday, 9 a.m. to 3 p.m.

University Hospital Medical Center
925 Branch Court, Suite 101
Grovetown, GA 30813
706-396-1199
Hours: Monday-Friday, 8 a.m. to 7 p.m.
Saturday and Sunday, 9 a.m. to 3 p.m.

How quickly can I expect to be seen?

It is our goal to see and treat patients as quickly as possible. However, during peak hours of operation and when acute patients are being treated, wait times may be longer than usual. Patients with extreme situations (cardiac problems, severe lacerations, etc) who arrive during hours of operation will be seen immediately.

Our Philosophy is Simple: Our Patients Are Our Priority

Putting the needs of our patients and their families first is our number one priority. We try to keep these needs in mind in every aspect of how we manage our facilities and deliver the highest quality health care possible. If there is anything we can do to improve your experience at either of our locations, please feel free to let us know.

Fees and Payment Procedures

  • Prompt Care files insurance claims as a courtesy to our patients.
  • All payments are ultimately the responsibility of the patient.
  • Since Prompt Care is not an emergency room, all claims will be filed as regular office visits.
  • All office copays are required during registration at the time of your visit.
  • Self-pay patients are required to pay in full upon dismissal.
  • Major credit cards are accepted.
  • Full payment is required for insurance when deductibles have not been met. All others will be required to pay expected percentages upon dismissal.
  • Prompt Care is not a Medicaid provider.
  • Prompt Care cannot file insurance for out-of-state residents unless they have Medicare.

When should you use a Prompt Care facility?

Go to Prompt Care when you and your family need treatment for urgent health care needs. Prompt Care is a walk-in facility with no appointment necessary. You may see a board-certified Prompt Care physician, a physician's assistant or a nurse practitioner for conditions such as minor cuts, sprains, infections, sore throats, broken bones, intestinal complaints, insect bites, etc.

What services are available?

In addition to the treatment of minor injuries and illnesses, outpatient lab and X-ray services are available on-site. Physicians at Prompt Care will also perform school sports physicals.